Technology is always evolving, the most anticipated one in these days is Artificial Intelligence. Among the most popular consumer-facing generative AI platforms such as OpenAI’s ChatGPT, Google’s Bard and Microsoft’s Bing Chat. Ans seems like it’s just about time for these AI will be implemented in travel industries.
Leisure-focused travel agencies are already jumping on board with generative AI to improve the marketing workflow and itinerary creation. This sounds great cause this will make the marketing flow become much faster when travel agents create a travel and itinerary recommendation for the traveller, but at the end it still needs human’s touch to finalize it to make it unique and match the traveller’s wishes. If we just use it everything from the AI, all travel agents may looks all the same when the travellers make inquiry and it will looks weird.
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