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Frequently asked questions
General
At this time, we focus our services on hotel accommodation providers, outside this industry, we can still help in creating websites and advertising services such as Google SEO, Google Ads, and Social Media Ads.
Our standard marketing fee is 10% from all materialized bookings, we do also offers flat fee on case basis. There's a setup fee as well to setup all booking channels, and if you need a website, there's additional fee too for to create a new website. For SEO service, Google Ads, and Social Media Ads, the fee is flexible depends on your marketing budget.
We don't have our own system, but we do offer B2B rates with most hotel systems on the market, including Front Desk Systems, PMS, Channel Managers, Booking Engines, Rate Shoppers, and Guest Communication Tools. So we will be able to help you reduce the system cost to increase your profitability.
Yes, we offer a dynamic pricing service. We set dynamic pricing based on in-depth analysis, including historical booking patterns, daily occupancy levels, booking pace, the seasonal holiday calendar, and event calendar signals.
No, we do believe if the process of booking payment must be handled by property directly, this will help your property to have a healthy and flexible cash flow.
If your property is already open and have a good photos, the setup usually take around 14-30 days, please note if we do have standard of property's contents, especially the photos, the setup may delayed if the quality contents of your property is poor, we will recommend you to take a new photos or use a photographer who we recommend.
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